Convenience Charges
A convenience charge will be added to any sale via telephone or internet, varies in cost depending on the event, and is assessed on per ticket and/or per order basis.
Pacific Science Center members do not pay per ticket convenience charges (an order charge may apply).
These charges are non-refundable.
Delivery Charges
No delivery charge will be added to tickets picked up on-site at Will Call or an automated Kiosk.
For most events you will have the option to have your tickets mailed to you if they are ordered at least 10 days in advance. A delivery charge of $5.00 will be added to these orders.
This charge is non-refundable.
Ticket Exchanges
No exchanges will be offered for IMAX films, Laser shows, or Special Engagement exhibits after the show has begun or the entry time has passed.
Tickets may be exchanged on-site at the Pacific Science Center box office free of any exchange charges.
Tickets may also be exchanged by telephone or e-mail subject to the following charges:
- $4.00 per order for non Pacific Science Center members
- $2.00 per order for Nickel, Copper, Silver or Gold level members
- No charge for Platinum,
Titanium or Discovery Circle members
Ticket Refunds
No refunds will be offered for IMAX films, Laser shows, or Special Engagement exhibits after the show has begun or the entry time has passed.
Refunds requested by phone or email should be submitted at least 24 hours in advance of the event start time to ensure they are processed.
Convenience and Delivery Charges are non-refundable.
If you have questions or would like to exchange your tickets please contact Visitor Services at (206) 443-2844 or email →vs@pacsci.org.